Boundary Hopper provides its members with the ability to privately retrieve information contained on third party websites and servers through the Internet among other benefits. In exchange for this service, Boundary Hopper charges its members a monthly fee (optional) and a one time fee for a device.
To open an account you must complete the registration process and successfully complete the payment authorization from our offered payment companies. You are entirely responsible for maintaining the confidentiality of your password and account. You agree to notify Boundary Hopper immediately of any unauthorized use of your account.
You agree to indemnify Boundary Hopper, its parents, subsidiaries, affiliates, officers and employees immune from any claim, demand, or damage, including reasonable attorney fees, that are asserted by any third party due to or arising out of your use of or conduct on the service.
It is Boundary Hopper policy to respect the privacy of its members. Boundary Hopper will not monitor you or your use of the service, including its contents unless Boundary Hopper has reason to believe that such action is necessary to: (1) conform to legal requirements or comply with legal process.
- Name (you can change from our web app)
- Password (Encrypted)
- Last 4 digits of credit card (only if signed up to our VPN service, and to use in the interface to identify a card)
We do not log any personal information when connecting to our service. 'Any data' means but is not limited to the following:
- IP Address NOT logged
- Connection timestamp NOT logged
- Disconnect timestamp NOT logged
- Bandwidth used IS logged and used to balance servers and provide faster access. Example of data logged: {User:556;Bandwidth used:542mb}
- DNS Requests NOT logged
We do not have the technical means to identify users based on DMCA notices and therefore any DMCA Notices will not be forwarded to end users due to the above outlined no-logging policy
If you are linking to Boundary Hopper as an Affiliate you must follow the below rules.
- You may not send unsolicited email or black-hat SEO
- We encourage the practice of disclosing your affiliation with Boundary Hopper.
- Affiliate partners must advise on how they plan to promote the service. Affiliates that do not provide information within 7 days will not be activated.
- We require all content to be truthful. If you require information on our services please review FAQ and Feature's pages, if in-doubt contact support
If you are unable to use your Boundary Hopper device for whatever reason we will happily swap it over for free or refund your money if you meet the following requirements.
- You have contacted support and gone through troubleshooting.
- You have advised via email or live chat with the replace/refund request within 12 months of the purchase of your device.
- We can only offer a refund or a reship if you have not received your device within 40 days for free shipping and within 20 days for express shipping.
- Only if damage or issues are not a result of inappropriate use or modifications.
- Boundary Hopper VPN service is non refundable (7 day trial is provided) and no credit is provided for annual plans that are deactivated.
- Immediate account disable if fraud is found and refund given.
- We will not refund under any circumstances if a particular site or service on the internet does not work, we cannot control what is outside the realm of our VPN network.
Boundary Hopper Pty Ltd (ABN: 59-570-710-290) in Australia.